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Compose a new email and check if Autocomplete is working.

In the new Run window, enter outlook.exe /safe and hit Enter.

Launch Outlook in Safe Mode to see if one of your add-ins is interfering with AutoComplete and your list of contacts.

Tick the Use Cached Exchange Mode checkbox.

Select your Exchange account, and hit Change.

Restart Outlook to create a new RoamCache folder.

Select Rename, and rename it to RoamCache_OLD.

Then, right-click on the RoamCache folder.Click on the Windows Search icon, and paste %LOCALAPPDATA%\Microsoft\Outlook.Untick the Use Cached Exchange Mode checkbox.How to Rename the RoamCache Folder on Exchange Accounts Change the folder name to RoamCache_OLD.Then, click on the Search icon, and enter %LOCALAPPDATA%\Microsoft\Outlook.Make sure you’re not using a Microsoft Exchange account.How to Rename the RoamCache Folder on Home Email Accounts Here’s how to do that on home email accounts and MS Exchange. Rename the RoamCache folder to completely reset AutoComplete. If one of the files in your RoamCache folder got corrupted, AutoComplete won’t work properly. Wait for 30 seconds, restart Outlook, and re-enable AutoComplete.If the feature is already on, disable it and exit Outlook.If the checkbox is not ticked, tick it to enable the option.Locate the option that says Use Auto-Complete List to suggest names when typing in the To, Cc, and Bcc lines.Reset the option and check if you notice any improvements.

What to Do if Outlook AutoComplete Won’t Work Enable AutoCompleteĬheck if AutoComplete is turned on.